Can’t travel due to health reasons?
Can’t travel due to health reasons? If you’re unable to travel because of illness, a serious medical condition, or a family emergency, please send us the following: Once we receive all the necessary documents, we’ll get back to you within 15 days and begin the refund request process with our partners. Feel free to contact […]
Can’t travel due to health reasons? If you're unable to travel because of illness, a serious medical condition, or a family emergency, please send us the following:
- your booking number
- full name of the person who made the reservation
- reason why you can’t travel
- official medical documentation (if applicable)
- official police report (in case of an accident)
Once we receive all the necessary documents, we’ll get back to you within 15 days and begin the refund request process with our partners.
Feel free to contact us if you have any questions!
