Hassle-free apartment and villa rentals in Istria

Hassle-free apartment and villa rentals in Istria start with a reliable partner on the ground. VELOX is a tourist agency from Poreč with over 30 years of experience in tourism, offering complete management of apartments, holiday homes and villas with pool – for domestic and foreign property owners.

We take over everything that holiday rentals demand day to day: bookings and calendar, guest communication, check-in and check-out, cleaning organisation, pool and garden maintenance, and coordination of tradesmen. The owner keeps an overview of the property, while we run the operations and work on better occupancy.

YOUR PROPERTY. OUR CARE.

Complete management of apartments, holiday homes and villas – for domestic and foreign owners

Do you own a holiday rental property but don’t want renting it out to become a full-time job?

Leave the operations to VELOX.

From bookings and guest communication, through check-in, maintenance and coordination of tradesmen, to looking after the property and increasing its occupancy – we set up a system in which the owner has the overview and we handle the daily obligations.

And if you are a non-resident, i.e. an owner who does not live in Croatia, we can set up a cooperation model tailored precisely to owners who want to rent out their property remotely.

You are the owner. We are your person on the ground!

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A holiday property should bring you income – not take away your free time!

Guest messages. Bookings. Calendar. Arrivals and departures. Cleaning. Pool. Garden. Minor repairs. Tradesmen. Photography. Empty dates.

When you do everything yourself, very soon you are no longer managing the property – the property starts managing your time.

VELOX is here to change that. We take over the agreed operational tasks and connect everything needed for a holiday rental to run properly.
One contact. One organisation. Less worry for the owner.

Hassle-free apartment and villa rentals in Istria – what do we take over?

💬 Guest communication
Professional and timely communication before arrival, during the stay and around departure.

📅 Bookings and calendar
We track bookings, availability and calendar organisation so you always have a clear overview of occupancy.

🔑 Check-in and check-out
We organise guest arrivals and departures according to the agreed management model.

🧹 Organisation of cleaning and property preparation
When needed, we connect and coordinate verified partners so the property is ready for the next guests.

🌿 Garden and pool maintenance 🏊
We coordinate the upkeep of outdoor areas so the property maintains the standard your guests expect throughout the season.
For villas and houses with a pool, we can organise the necessary maintenance coordination.

🛠️ Coordination of tradesmen
When something needs fixing, the owner shouldn’t have to search from another country or city for someone to come out. When needed, we connect you with verified partners and coordinate the work.

🏡 Year-round care of the property
Your property needs attention even when there are no guests. Depending on the agreed package, we can organise care of the property outside the main tourist season as well.

📸 Property photography
Good presentation sells accommodation before the guest reads the first sentence of the listing. When needed, we organise professional photography so your property is shown in the best light.

📈 Focus on better occupancy
Our team always monitor the property’s availability and performance with the aim of making better use of its tourist potential.
We don’t promise miracles or an unrealistic 100% occupancy.

We work to ensure a quality property doesn’t stay empty because of poor organisation.

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A SPECIAL SOLUTION FOR NON-RESIDENTS

Do you own a property in Croatia but live abroad?
That is exactly when quality local management becomes especially important.

Owning a villa or apartment hundreds or thousands of kilometres away is not a problem. The problem arises when you have to deal from abroad with an arriving guest, cleaning, a breakdown, the pool, a tradesman or any other situation at the property.

That’s why we developed a cooperation model for non-resident property owners in Croatia. Your property is in Croatia. You don’t have to be.
VELOX can become your local operational point of contact.

While you are in Germany, Austria, Slovenia, Switzerland, Italy or anywhere else, we are here coordinating the agreed activities related to your property. We set up a management system designed around the fact that the owner is not physically present.

This can include guest communication, bookings and calendar, organising check-in and check-out, coordinating cleaning, maintenance, pool and garden, communication with tradesmen and other agreed activities related to the property.

You have the overview. We have the ground under control.

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WHY DOES THIS MATTER TO A NON-RESIDENT OWNER?

• Because it isn’t practical to get in the car or on a plane every time a problem comes up.
• Because you don’t want ten different people you have to call separately.
• Because you need someone local who knows the property and can react when needed. And because you want your property to function as an organised tourism business, not a source of problems at a distance.

VELOX lets you separate ownership from management.

The property stays yours. The operational worry becomes ours.

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ONE PARTNER INSTEAD OF TEN PHONE NUMBERS

Imagine no longer having to think:

Who will welcome the guest?
Who will organise the cleaning?
Will someone check what happened with the pool?
Who will find a tradesman?
Is anyone tracking the bookings?
Who will reply to the guest?

Instead of connecting all the people needed to run the property yourself, VELOX becomes the central point of organisation.

This is especially valuable for owners who live away from where the property is located – and even more so for owners who live outside Croatia.

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WHY VELOX?

• Because we don’t offer you just one service.
• We offer you the organisation of the entire process.
• The guest sees nice accommodation and a pleasant holiday. Behind that there is communication, a calendar, preparation, cleaning, maintenance, coordination and dozens of small tasks someone has to do.

We want to be that someone. That’s why hassle-free apartment and villa rentals in Istria with VELOX are not just a single service but the organisation of the entire process – from the guest’s first enquiry to looking after the property off-season.

You remain the owner and keep the overview of your property.

VELOX takes over the agreed daily operations.

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WHAT IS DOING EVERYTHING YOURSELF CURRENTLY COSTING YOU?

Not just in money.

How much time do you lose on messages?

How many times do you have to interrupt your day because of a guest?

What does an empty date cost you that could perhaps have been better used?

How much time goes into organising tradesmen?

And what is it worth not having to think about every detail?

Professional management is not just a cost.

If set up well, it should bring the owner time, organisation and a better-performing property.

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WANT TO SEE WHAT WE CAN DO FOR YOUR PROPERTY?

Hassle-free apartment and villa rentals in Istria start with a single enquiry. You don’t have to decide right away. Send us the basic details of your property. Tell us where it is, whether it’s an apartment, house or villa, how many guests it accommodates, whether it has a pool and how you currently run the rental.

If you are a non-resident, just tell us the country you live in so we know straight away that you need a remote management model. After that, we can talk about the possibilities for cooperation.

YOUR PROPERTY. OUR CARE.

You enjoy. We take care of everything.
VELOX
Tourist agency for the management of apartments, holiday homes and villas