How soon will I get my booking confirmation by email?
How soon will I get my booking confirmation by email? Your confirmation should land in your inbox right after you complete your booking on our site—typically within a few minutes. If you still don’t see it after 10–15 minutes, something may have gone wrong. Here are the most common reasons: Feel free to reach out […]
How soon will I get my booking confirmation by email? Your confirmation should land in your inbox right after you complete your booking on our site—typically within a few minutes. If you still don’t see it after 10–15 minutes, something may have gone wrong.
Here are the most common reasons:
- Payment didn’t go through. Check whether you received a payment-success notification.
- Your card is expired or not enabled for online purchases. There’s usually a customer-service number on the back—give your bank a call.
- Insufficient funds or spending limit. Maybe your account balance is too low, or your card limit isn’t high enough (this often happens on amounts over €1,500).
- Paying from a checking account. Bank transfers can take 1–3 business days to clear. Don’t worry—we’ll let you know as soon as we see the payment!
- International payment. If you’re paying from outside the EU, the bank may block the transaction. Contact us and we’ll handle the necessary checks.
Feel free to reach out if anything stalls or if you have any questions—we’re here to help!