How can I cancel my booking without additional fees?

How can I cancel my booking without additional fees? We know plans change! That’s why we’ve made cancellations easy and fee-free – under certain conditions.

What are those conditions?

First, check the cancellation terms for your booking. This info is always found in:

• Your booking confirmation
• The service page you booked
• Each service has different rules, so check in advance!

Example: Cancellation terms for accommodation

Example: Cancellation terms for tours

How to check if a service offers flexible cancellation?

Cancel within the deadline for:

• No extra fees (except admin fees if specified)
• Full refund (fast & simple!)

Heads up:

• Deadlines vary by service type and arrival date – act now!
• Canceling after the deadline may forfeit your deposit/partial payment. Contact us ASAP!

Easy cancellations with Velox Tours!

• Penalty-free refund – if our partner allows full reimbursement.
• Booking transfer – assign to another person (with our approval).

Refunds – faster than ever!

• Card/PayPal: Funds returned in 24-48h.
• Bank transfer: We’ll request your IBAN – refunds to the correct account.

Unsure? Ask us!

Our team is here to help. Contact us for:

• Your booking status
• Cancellation support
• Alternative solutions

Plan stress-free – we’ll find the best solution together!