- Is Velox-Tours.com a safe web page?
Your data privacy and identity is defended and protected by our team of developers. Our developers tirelessly adapt the website to the needs of clients, and ensure a safe place to sell our services. We have been doing business successfully since 1993. In case you need more information about how we collect and store your data, feel free to click on the following link: Statement on protection and collection of personal data
- Who manages Velox-Tours.com?
Our team of employees manages the website. Any inquiry received from our website is handled by qualified staff. You will receive an answer as soon as possible.
- What category of accommodation do we offer?
We offer a wide range of accommodation categories, with different possibilities for our guests. The most famous categories of accommodation are: holiday homes, villas, apartments and rooms.
- What payment methods do we accept?
You can pay in cash or by card (MasterCard, Maestro, Visa), and through PayPal, a fast online payment system that allows you to pay quickly and pay by offer.
- Where is our office?
Our office is located at the address: 1, Mate Vlašića Street, Poreč, Croatia. You can find our exact location on the map here.
- How can I solve payment problems and who should I contact?
Difficulties with payment via m-banking: in case of difficulties with payment via m-banking, please contact the bank with which you contracted the service.
Difficulties with payment by card: In case of difficulties with payment by cards, the user should contact the card company that issued the card.
In case of any questions/ambiguities, you can contact our email address: velox@velox-tours.com. - How to get in touch with our employees?
You can contact our employees via e-mail address: velox@velox-tours.com, info@velox-tours.com
via phone, +385 52 452 770 +385 52 453 559 - What are our working hours?
Working hours in the summer period from June 1 – September 10: Mon-Sun: 07:00-21:00.
Working hours in the winter period from September 10 – June 1: Mon-Sat: 07:00-20:00h.
Sun: 07:00-13:00
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